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Tuesday, December 29, 2009
Financial literacy meets the mobile network operator

We, as a country, have come a long way in meeting the financial needs of the poor. We are witnessing a transformation of micro-finance as a growth industry. More and more women are mobilized into SHGs all over the country. They are further mobilized into higher order federations. Bank linkages are growing rapidly. Some banks have started to offer cash credit lines of Rs.5 lakh per group. Credit Cards to farmers, weavers etc., are not uncommon now.

While a lot more poor still need to be reached out with access to microfinance services, and some more services can be loaded onto microfinance bandwagon, many a poor and their organizations are struggling to find ideas to invest the funds in remunerative activities. The problem moves from the lack of funds to the lack of ideas to invest the funds. The sector moves from the microfinance to microfinance plus all across. Each one is exploring the ‘plus’. The ‘plus’ may include insurance, loans and repayments in kind, food loans, businesses by the groups and federations themselves, public services for fee etc.

Most of us, who are and continue in the development sector, are essentially livelihoods workers and their intent is to ensure that everyone including the poor have a decent portfolio of livelihoods.  The livelihoods are a play of six capitals – natural, physical, social, human, financial and spiritual, within the four contexts – ecological, techno-economic, patterns of distribution of capitals and patterns of investment and expenditure, resulting in four arrows – income, expenditure, employment and risks. The livelihoods interventions are at the level of one or more arrows, capitals, contexts and/or a combination thereof. Thus, the intervention resulting in enhancing livelihoods may happen with information, knowledge, skill development, infrastructure, access to finance, collectivization, access to storage, technology, value-addition processes, direct reach out to the market/consumer, risk diversification, minimum assured returns,  etc. Therefore, the livelihoods interventions range from extremely simple actions to extremely complex sets of activities. Thus, microfinance activities are a small subset of the large livelihoods domain. Microfinance plus ways are expanding this subset to an extent.

Microfinance activities have become fairly systematic and the processes have become ‘standard’ for easy replication and scaling-up. The communities have responded well to these processes and are endorsing them with 99% repayment rates. The investors and the bankers are responding with increased investments for microfinance. It is able to attract a good number of human resources into it. The remunerations, it is able to pay, are comparable with the corporate sector. Bright and young minds are getting attracted to give a try.

Livelihoods activities are too large in number to attempt any standardization and/or systematization. For example, a small village of 100-200 families may have a number of crops, some once a year, some twice a year and sometimes thrice a year. It may have some plantation crops and some horticulture crops. It may have some trees and some fruit-bearing trees. It may have fisheries and produce a variety of fishes. It may have livestock including sheep and goats, cattle, buffaloes etc. It may have handlooms and handicrafts. It may have stone cutting, bidi rolling, and other miscellaneous activities. There may also be some support services like transport, trade, education etc. The people may be casual labour, skilled labour, self-employed, enterprise owners etc. Some may be full-timers and some part-timers. Some may not be engaged in direct income generation activities.

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Tuesday, December 29, 2009
What is the best model for capacity building in microfinance?

Despite the global crisis there is no shortage of capital for microfinance institutions.  The latest CGAP funder survey shows that donors and investors disbursed $3 billion in 2008, an increase of nearly 20% from 2007. Donors and investors participating in a recent European funders meeting reported maintaining or increasing their funding commitments for microfinance in 2009.  Political interest for microfinance remains high, especially following commitments made by the G20.

The question is if more funding is going to make things better.

Some people may argue that funders have contributed to a situation of uncontrolled growth in microfinance markets like in Nicaragua, Bosnia, and Morocco. A lack of coordination and concentration of funding with a limited number of institutions may have aggravated it in some cases. Are funders to blame for flooding MFIs with more money they can reasonably manage?

Today, one of the biggest needs for support appears to be for capacity building to strengthen the fundamentals of retail financial institutions. Strengthening risk management, governance, and management of microfinance providers is critical to help address the current challenges facing the industry and will be important for the healthy growth of the sector.

But what is the most effective way to build capacity on a massive scale and who can do it best?

Surprisingly, we don’t know much about the effectiveness of different models of technical assistance. One of the best models to build capacity and increase outreach of microfinance is through the creation of new institutions, like a Greenfield inMadagascar, or bocusing on the development of local MFIs using technical assistance providers like KFS in Kenya.  Context matters of course, but is there a way we can compare the sustainability and cost effectiveness of models? Can we come up with some indicators to measure the effectiveness of technical assistance, for instance based on the cost per client reached? This could help guide future capacity building investments.

Another question to ask: is there a shortage of good technical assistance providers to build the capacity needed? And if so, what can we all do to address this issue and ensure a sustainable delivery of quality services?

 

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